FTP stands for File Transfer Protocol, and it lets you access the filesystem on your server. You'll need it to install mods or to transfer over your save files from your local server or other server provider.
You'll need to use an FTP client. We recommend FileZilla.
Once you've installed and opened the FileZilla client, enter the IP, FTP Username, and FTP Password from our control panel and hit QuickConnect. The port will default to 21, which is the correct one.
You can use FTP to upload the mod files to your server. Usually, installing the mod on the server just involves uploading all the mod files to /steamcmd/7D2D and then restarting your server from our control panel. However, the exact steps may vary so make sure you read whatever instructions the mod provides. For example, some mods also require client installation.
Yes, it's the same as installing any other mod. You can download the Starvation mod server files here. Make sure your server version is the same version as what Starvation Mod currently supports.
You can use FTP to replace the Saves folder on your server. Make sure your FTP client is showing hidden files (in FileZilla, this option is Server > Force Showing Hidden Files). The Saves folder is located at /.local/share/7DaysToDie/Saves. It's generated the first time you connect to your server if it's missing.
In our control panel, you'll need to set the GameWorld and the GameName to match what you had in your old save.
Remember to restart your server from our control panel after making file changes.
You can change your plan from our Billing page. Note that changing your plan will reset your billing cycle, and you'll be charged immediately for the first month of your new plan.
Once in a while, the Steam servers go down. There's nothing we can do on our end, you'll have to wait for them to come back up.